Ken Crerar

Crerar is the Executive Chair of The Council of Insurance Agents & Brokers, and previously served as the organization's President & CEO for over 30 years. Under Crerar's leadership, The Council has expanded six-fold and solidified its position as the leading representative of the most successful insurance brokers in the nation and globally. The Council is currently home to 75 of the Top 100 largest brokers of U.S. business. Crerar's initiatives include The Council Academy, which provides leadership and talent development resources to CIAB member firms; The Council Foundation, which supports industry research and assists in attracting and developing the brokerage workforce of the future through internships and scholarships; and the creation of Leader’s Edge. Crerar also spearheaded The Council's efforts to create The World Federation of Insurance Intermediaries. A graduate of Connecticut College, Crerar began his career in Washington as special assistant to Sen. Christopher Dodd, D-Conn.
Office Exposé
Brokerage Ops Office Exposé
Every organization has valuable data to lose.
July 18, 2017
All Eyes on Health Insurtech
Industry All Eyes on Health Insurtech
The time is now for brokers to get educated and engaged so they can be proactive...
May 25, 2017
Don’t Miss the (Customer Service) Boat
Brokerage Ops Don’t Miss the (Customer Service) Boat
It’s win or lose with every interaction.
April 26, 2017
Employee No. 97642
Brokerage Ops Employee No. 97642
Don’t forget the employees during a deal.
March 29, 2017
Customer for Life
Brokerage Ops Customer for Life
My own journey through the claims process.
February 27, 2017