Chris Gagnon
Gagnon is the former CIO for The Council of Insurance Agents & Brokers and is president of Tiebeam Partners.
Brokerage Ops
Dysfunctional Change
Want to curb resistance to real change in your office? First, make sure it works...
December 11, 2012
Brokerage Ops
The State of Insurance Brokerage Technology
What's wrong with today's agency technology?
December 11, 2012
Brokerage Ops
Behavior Modification
Is your firm’s customer experience based on a vendor’s line of computer code...
November 11, 2012
Brokerage Ops
Under the Hood
Peel back a few layers of technology, and all brokerages and agencies start to l...
October 12, 2012
Brokerage Ops
Cultural Revolution
Business culture must adopt change (technology only enables it).
September 11, 2012