Culture

Building Better Employee Resource Groups
Industry Building Better Employee Resource Groups
Using the 4C Model to guide their work, ERGs can grow beyond offering “food, f...
January 15, 2025
The Intersection of Covering, Mental Health, and DEI
Brokerage Ops The Intersection of Covering, Mental Health, and DEI
“Covering” represents a systemic workplace challenge. Here is what business ...
October 31, 2024
Managers Are the Secret Ingredient in Retention
Brokerage Ops Managers Are the Secret Ingredient in Retention
When new jobs are easy to find, good pay, perks, and benefits might not be suffi...
October 31, 2024
Personal Lines with Dottie Chalmers Cutter
Podcasts Personal Lines with Dottie Chalmers Cutter
A conversation with the chief operating officer at Chalmers Insurance Group
October 28, 2024
Joel Wood
Lifestyle Joel Wood
President, The Council, Washington, DC
September 27, 2023
Got a Minute?
Brokerage Ops Got a Minute?
The interruption culture is killing productivity and accelerating burnout.
August 30, 2023
Merging Companies, Cultures and Coverage
Brokerage Ops Merging Companies, Cultures and Coverage
Successfully integrating brokerages that are merging likely includes restructuri...
April 30, 2023
Tapping into the Power of Dissent
Brokerage Ops Tapping into the Power of Dissent
We need less harmony at work.
April 30, 2023
View from a Helicopter
Brokerage Ops View from a Helicopter
To succeed in today’s confusing and complex environment, leaders must see what...
December 1, 2022
Characteristics of Leading a Human-Centered Culture
Podcasts Characteristics of Leading a Human-Centered Culture
A conversation with with Warren Wright, Second Wave Learning, and Farzin Farzad,...
November 1, 2022