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Cover Story November 2016
Chain Reaction

Blockchain may be in your future, but do you want to lead the charge?

By Russ Banham

Features

Is Autopilot the Answer?
Is Autopilot the Answer?
Robo advisors open up 401(k) options for smaller-group business.
Prescription Addiction
Prescription Addiction
While money and misinformation fuel America’s opioid crisis, brokers fight to change it.

Thought Leaders

Social Security
Technosavvy Social Security
Q&A with Patricia Kocsondy, VP, E&O Underwriting, Professional Risk, Chubb North...
Texts, instant messages and assorted other technologies can speed the flow of our conversation in today’s world of instant communications. Yet the same technologies can also reduce the quality of our interactions, causing us to speak to claimants rather than engaging with them.
Brokerage Ops Listen Up!
Equal Benefits for All
Equal Benefits for All
A year after the marriage equality ruling, LGBT employees still need education on benefits changes
Bounce Back Up
Bounce Back Up
Real leaders continually recharge their batteries and encourage their staff to do the same.
Crossing the Pond
Crossing the Pond
Non-U.S. brokers need a U.S. license to solicit business in the U.S.
Listen. Adapt. Excel.
Listen. Adapt. Excel.
The art of communication
Know Your Role
Know Your Role
Distinguish between a “partner” and a “leader” so you can expand ownership opportunities and increase your value.
HIPAA Compliance for Dummies
HIPAA Compliance for Dummies
Don’t rely on your technology to do it all for you.

More In This Issue

Uncertainty Abounds, Opportunity Exists
Uncertainty Abounds, Opportunity Exists
How will Fidel Castro’s death affect Cuba? Will Trump engage?
Anti-Social?
Technosavvy Anti-Social?
Hacking is growing, with social media sites at risk.
Rob Cohen, Chairman and CEO, IMA Financial Group
Personal Lines Rob Cohen, Chairman and CEO, IMA Financial Group
It's very complex, regulated business. Like everything in li...