The Ultimate Stress Test: A Healthcare Delivery System Pushed to the Brink
How do you put the patient first while managing multiple risks at once?
Systemic shifts in the care delivery system have forced institutions to consider the health of their people, patients and business all at once—while balancing liability concerns. Karl Olson, vice president, professional management liability practice leader at Burns & Wilcox, talks about how healthcare organizations have managed this balancing act and what new risks may emerge as a result of COVID.